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Terms of Service

Effective Date: September 2026

1. Acceptance of Terms

By routing traffic through, accessing, or utilizing the AIGuard API proxy and related dashboard tools (the "Service"), you agree to be bound by these Terms of Service[cite: 8]. If you do not accept these terms, you must immediately cease usage and revert your LLM base URLs to their default providers[cite: 8].

2. Description of Service

AIGuard provides an AI perimeter security proxy (Blindfold) to tokenize sensitive PII in real-time before it reaches external LLM models[cite: 8]. Additionally, AIGuard provides web crawler firewall rules (RoboGate) and automated compliance reporting[cite: 8].

3. "Bring Your Own Key" (BYOK) Billing & Quotas

AIGuard operates on a Bring-Your-Own-Key model[cite: 8]. This means you provide your own API keys for downstream AI providers[cite: 8].

  • AI Compute Costs: You are strictly responsible for paying your downstream LLM provider for the tokens processed[cite: 8]. AIGuard's subscription fees cover proxy security, tokenization compute, and crawler scanning—not the AI generation itself[cite: 8].
  • Hard Limits: AIGuard enforces strict monthly API request quotas based on your subscription tier[cite: 8]. These limits act as a "Denial of Wallet" protection[cite: 8]. Once a quota is hit, AIGuard will drop further requests until the billing cycle resets or the plan is upgraded[cite: 8].
  • Cancellations: You may cancel your proxy subscription at any time within your dashboard[cite: 8]. Your service will remain active until the end of the billing period[cite: 8].

4. Data Processing & Liability Framework

To ensure strict alignment with global data sovereignty and privacy frameworks, our operational relationship regarding end-user data is defined as follows[cite: 8]:

The User (Data Controller): You act entirely as the Data Controller[cite: 8]. You dictate the context in which user prompts are collected and passed through the AIGuard proxy[cite: 8].

AIGuard (Data Processor): We operate strictly as the Data Processor[cite: 8]. We process the text strictly in volatile memory, extract PII, forward tokenized data, and restore it[cite: 8]. We do not use your prompts or PII to train our own models, nor do we persist the raw unmasked data to disk[cite: 8].

5. Limitation of Liability

The Service is provided on an "AS IS" and "AS AVAILABLE" basis[cite: 8]. While we strive for zero-latency, high-availability architecture, we do not warrant that the service will be entirely free of operational interruptions[cite: 8].

Under no circumstances shall AIGuard or its engineering team be held financially liable for indirect, incidental, or consequential damages (including regulatory fines, lost revenue, or downstream provider billing spikes) resulting from the use or inability to use the proxy service[cite: 8]. AIGuard generates compliance documentation, but this does not constitute formal legal advice, and you remain exclusively responsible for validating your legal compliance[cite: 8].

6. Modifications to these Terms

AIGuard reserves the right to modify these Terms of Service at any time[cite: 8]. For material changes impacting API usage limits or pricing, we will provide at least 30 days' written notice to your registered email address[cite: 8]. Continued usage of the proxy after the publication of new terms constitutes your explicit acceptance of the revisions[cite: 8].

Contact Information

If you require technical clarification regarding these terms, SLAs, or Enterprise deployments, please direct your communication to our dedicated team at contact@aiguard.solutions[cite: 8].